You are important to us and we want you to be comfortable as possible during your visits. We have compiled a list of FAQ (Frequently Asked Questions) but if you don’t see the answer you require in the FAQ below then please feel free to CONTACT US and we’ll be able to help you out.
If you would like to know a little more about the team at Wave Physiotherapy then check out our ABOUT WAVE and The TEAM page. You’ll even get to see their faces!
Do I need a Doctor’s referral?
What kind of conditions do you treat at WAVE Physiotherapy?
- Low back pain
- Sacroiliac joint dysfunction
- Thoracic spine pain
- Neck pain
- Whiplash from motor vehicle accidents or falls in sport.
- Sport injuries: ligament sprain, plantar fascitis, tendonitis, bursitis, joint fixations, subluxations, runners knee, muscle strains/tears
- Work related injuries
- Post fracture
- Post orthopedic surgery rehabilitation
- Arthritic conditions: osteoarthritis, rheumatoid arthritis, ankylosing spondylitis
What can I expect on my first visit?
Your first visit will take approximately 30-45 minutes. Any subsequent visits are also usually between 30-45 minutes. Click here for information on your first visit.
How long will I have to wait to see a physiotherapist at Wave Physiotherapy?
How many treatments will I need?
Do you communicate with my Doctor, Massage Therapist or other members of my health team?
Will my medical information and treatment records be handled confidentially?
Your information is treated confidentially and is protected by thePractice Standards for Physical Therapists in British Columbia and by the Privacy Information & Protection Act.
Does the government cover any of the costs of my treatment?
Since January 2000 the provincial government has been decreasing the amount of funding that is available for out-patient physiotherapy. At the present time government funding is available for selected individuals.
Do you have free parking?
Yes, there are two free parking spots designated to Wave Physio on the west side of parking lot behind the building (accessed from Pandosy) as well as any UNMARKED spots in that lot are for customers of our building. Please make sure sure you are not parking in a spot that has a sign on it or arrow pointing to the spot saying reserved for a particular business.